Technical Program Manager, Global Services
Elastic
Job Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
The Practice Development team is the engineering engine behind Elastic Services. We build the mechanisms, technical assets, packaged offerings, and tools that empower our sellers & consultants to deliver consistent, high-value outcomes for customers worldwide.
We are looking for a Technical Program Manager (TPM) to serve as the operational heartbeat of our Practice Development function. You will not just track tasks; you will drive the adoption ecosystem.
In this role, you will manage the lifecycle of our intellectual property—from the moment a consultant requests a new asset (Intake), through its creation (Prioritization & Development), to its rollout to the field (Communications & Change Management). Your ultimate goal is to ensure that our global team is using the best, most current standards to solve customer problems.
We are not looking for a traditional project manager who primarily manages schedules and tickets. We are looking for a technical operator who can run our Practice Development engine like a software product team.
What You Will Be Doing
Program Management & Intake Optimization
• Manage the Backlog: Own the intake process for new asset requests (e.g., migration scripts, architecture templates, delivery guides) coming from the field.
• Prioritization: Facilitate prioritization frameworks (e...
What is The Role
The Practice Development team is the engineering engine behind Elastic Services. We build the mechanisms, technical assets, packaged offerings, and tools that empower our sellers & consultants to deliver consistent, high-value outcomes for customers worldwide.
We are looking for a Technical Program Manager (TPM) to serve as the operational heartbeat of our Practice Development function. You will not just track tasks; you will drive the adoption ecosystem.
In this role, you will manage the lifecycle of our intellectual property—from the moment a consultant requests a new asset (Intake), through its creation (Prioritization & Development), to its rollout to the field (Communications & Change Management). Your ultimate goal is to ensure that our global team is using the best, most current standards to solve customer problems.
We are not looking for a traditional project manager who primarily manages schedules and tickets. We are looking for a technical operator who can run our Practice Development engine like a software product team.
What You Will Be Doing
Program Management & Intake Optimization
• Manage the Backlog: Own the intake process for new asset requests (e.g., migration scripts, architecture templates, delivery guides) coming from the field.
• Prioritization: Facilitate prioritization frameworks (e...
Skills & Technologies
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Elastic is currently hiring for Technical Program Manager, Global Services as a remote position compatible with Gulf region timezones. Browse more companies hiring remotely, view all remote jobs for Dubai timezone, or read our guide to remote work from Dubai.