Manager, Developer Success, EMEA
Vercel
Job Description
About Vercel:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
As a Manager in our Developer Success team, you will lead and coach a team of Platform Architects and Developer Success Engineers who work directly with our high-value customers to drive technical wins and measurable business outcomes. You’ll oversee day-to-day execution, ensuring your team delivers consistent, high-quality engagements that result in strong customer retention, adoption, and expansion.
You’ll partner closely with cross-functional teams to ensure our post-sales motions are effective, repeatable, and aligned with customer and business objectives - helping our customers succeed while driving growth for our company.
If you’re based within a pre-determined commuting distance of one of our offices (London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
• Lead, coach, and develop a high-performing team of Platform Architects and Developer Success Engineers to deliver exceptional customer outcomes
• Own your team’s impact on technical success to support key revenue growth metrics like NDR and expansion.
• Implement and continuously improve repeatable post-sales playbooks that drive consistency, predictability, and quality at scale
• Empower your team to build trusted partnerships with customer developer teams and their executiv...
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
As a Manager in our Developer Success team, you will lead and coach a team of Platform Architects and Developer Success Engineers who work directly with our high-value customers to drive technical wins and measurable business outcomes. You’ll oversee day-to-day execution, ensuring your team delivers consistent, high-quality engagements that result in strong customer retention, adoption, and expansion.
You’ll partner closely with cross-functional teams to ensure our post-sales motions are effective, repeatable, and aligned with customer and business objectives - helping our customers succeed while driving growth for our company.
If you’re based within a pre-determined commuting distance of one of our offices (London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
• Lead, coach, and develop a high-performing team of Platform Architects and Developer Success Engineers to deliver exceptional customer outcomes
• Own your team’s impact on technical success to support key revenue growth metrics like NDR and expansion.
• Implement and continuously improve repeatable post-sales playbooks that drive consistency, predictability, and quality at scale
• Empower your team to build trusted partnerships with customer developer teams and their executiv...
Skills & Technologies
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Vercel is currently hiring for Manager, Developer Success, EMEA as a remote position compatible with Gulf region timezones. Browse more companies hiring remotely, view all remote jobs for Dubai timezone, or read our guide to remote work from Dubai.