Manager, Renewals EMEA
GitLab
Job Description
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As the Manager, Renewals, you will lead a team that protects and grows GitLab’s recurring revenue by owning all contract renewals and upgrades. You’ll manage weekly activities and pipelines, review forecasts and business outcomes with Renewal Managers and sales leaders, and run win and loss reviews so the team can continuously improve how we retain and expand customers. Reporting to the Senior Director of Global Renewals, you’ll collaborate closely with regional Sales and Customer Success leaders, hire and develop Renewal Managers, and contribute to the design and execution of Renewals playbooks so the team can work in a consistent, scalable way across the business.
What you’ll do
Lead a team of Renewal Manag...
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As the Manager, Renewals, you will lead a team that protects and grows GitLab’s recurring revenue by owning all contract renewals and upgrades. You’ll manage weekly activities and pipelines, review forecasts and business outcomes with Renewal Managers and sales leaders, and run win and loss reviews so the team can continuously improve how we retain and expand customers. Reporting to the Senior Director of Global Renewals, you’ll collaborate closely with regional Sales and Customer Success leaders, hire and develop Renewal Managers, and contribute to the design and execution of Renewals playbooks so the team can work in a consistent, scalable way across the business.
What you’ll do
Lead a team of Renewal Manag...
Skills & Technologies
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