Director, Customer Advocacy
GitLab
Job Description
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of the role
As the Director, Customer Advocacy for EMEA, you will play a critical role in turning GitLab's most successful customers into visible, influential champions for our intelligent DevSecOps platform. You will lead efforts to build and execute scalable advocacy programs that showcase powerful customer stories, drive pipeline and revenue impact, and deepen trust in GitLab across the region. Reporting into the corporate marketing and global communications organization, you will own the strategy and execution of customer advocacy initiatives that align with EMEA sales priorities while maintaining strong relationships with key customers and internal stakeholders. In your first year, you will define clear, measurable adv...
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of the role
As the Director, Customer Advocacy for EMEA, you will play a critical role in turning GitLab's most successful customers into visible, influential champions for our intelligent DevSecOps platform. You will lead efforts to build and execute scalable advocacy programs that showcase powerful customer stories, drive pipeline and revenue impact, and deepen trust in GitLab across the region. Reporting into the corporate marketing and global communications organization, you will own the strategy and execution of customer advocacy initiatives that align with EMEA sales priorities while maintaining strong relationships with key customers and internal stakeholders. In your first year, you will define clear, measurable adv...
Skills & Technologies
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